VIEW/POINT

"We call things

we don't

understand

complex,

but that means

we haven't found

a good way of

thinking about

them."

Tsutomu Shimomora

FACILITIES FORUM

TOTAL FACILITY COSTS STUDY

STATUS: OPEN (BY INVITATION)

Numerous Silicon Valley firms have participated in this comprehensive annual benchmarking study of corporate real estate and facilities management.  Areas compared include lease costs, fixed asset costs, facility operating costs, workplace costs, CRE & FM staffing costs, etc. 

Reports provide a clear picture of each firm's real estate portfolio and facility operating costs vis-à-vis peer organizations.  Benchmarks include costs per square foot, costs per person, space allocations, occupancy ratios, staffing levels and similar factors.

Supplemental, high-level metrics are also provided, such as operating expense ratios, capital investment ratios, utility costs relative to energy-intensive space, etc.

ENERGY MANAGEMENT CONSORTIUM

STATUS: OPEN ENROLLMENT

It’s crucial to understand utility prices, control energy use, and make strategic moves to improve long-term costs.  By comparing results with others through benchmarking, companies can assess energy usage and costs, and implement realistic savings goals.

The EMC program includes office buildings, and energy-intensive facilities such as research laboratories, data centers, etc.  Results are adjusted for space usage, local climate and fuel costs.  GA analyzes cost drivers such as hours of use, temperature ranges and air exchange rates.  We also address environmental issues, to help clients balance the broad range of factors that drive energy usage, costs and atmospheric emissions. 

Five companies initially shared detailed data from eighteen buildings at nine major research and production sites.  Participants compared procurement costs, usage levels, equipment, controls, systems and management practices.  Guerin Associates identified gaps in energy consumption and costs, including numerous savings opportunities.  

CAPITAL PROJECT MANAGEMENT

STATUS: OPEN ENROLLMENT

Project Management is a critical function for most organizations in today’s business climate. Many groups are addressing changing markets with new facilities in new locations, while others attempt to keep up through major renovations in existing physical plants. New perspectives and initiatives such as “green design” also contribute to the increasing complexity of capital planning and construction.

The best companies supplement tracking of their economic efforts with an emphasis on performance. Comparing results with others through benchmarking is one of the best ways to assess performance as well as cost, and establish quantifiable, balanced targets for continuous improvement.

The purpose of this program is to compare Project Management among major corporations in an objective, systematic way. Findings help participants assess their costs, evaluate their performance, and better understand the metrics, methods and practices that “best performers” use to achieve successful projects. 
 

WORLD CLASS FACILITIES MANAGEMENT

STATUS: OPEN ENROLLMENT

Today's facilities managers must drive improvement to increase shareholder value. Some focus on cost reduction, others balance costs with performance and quality. Comparing data with others clarifies value, and establishes quantifiable targets for improvement.  This program compares numerous detailed metrics in both costs and performance, helping enhance the value proposition for facilities and related services.  Areas in the Facilities Forum program include:

BUILDING SERVICES 

  • MAINTENANCE & OPERATIONS
  • UTILITIES
  • CUSTODIAL 
  • SITE SERVICES


WORKPLACE SERVICES

  • SPACE PLANNING
  • MOVE MANAGEMENT
  • DESIGN & CONSTRUCTION
  • PROJECT MANAGEMENT


BUSINESS SUPPORT

  • SECURITY
  • MAIL & EXPRESS MAIL 
  • REPROGRAPHICS & COPIERS
  • CONFERENCE ROOM MANAGEMENT


EMPLOYEE SERVICES

  • FOOD SERVICES
  • FITNESS CENTERS
  • RETAIL SERVICES


Guerin Associates compiles, validates and analyzes data from Facilities Forum clients, draws upon its experience in facilities, and applies an objective, outside perspective in data analysis. Project reports include detailed gap analysis, identifying potential cost savings and service improvements.

BEST PRACTICES WORKSHOPS

STATUS: OPEN

The purpose of GA's Best Practice Workshops is to share critical business intelligence real time among key individuals.  This is usually done in a client's facilities, where peers gather in groups ranging from ten to twenty-five persons, sharing knowledge directly with fellow professionals.  GA prepares, schedules and facilitates these sessions, focusing on three key principles:

  • Data must be clear and reliable, screened and validated for objective comparisons.
  • Cost comparisons must be balanced with measures of quality and effectiveness. 
  • Certain data must be masked, to enhance candid sharing among attendees.


Best Practices Workshops planned and facilitated by Guerin Associates:

  • World Class Facilities Services - Mount Olive, NJ
  • Strategic Facilities Management - Santa Clara, CA
  • Facility Integration: Mergers & Acquisitions - Santa Clara, CA
  • Note:  These sessions are typically hosted at the client's headquarters, or similar facility.