Guerin Associates Services
Guerin Associates has extensive experience in architecture & engineering, design & construction, real estate & facilities management, energy & sustainability.
Services range from comparing specific areas with peer organizations to comprehensive portfolio analysis. Dozens of companies have compared global Total Costs of Occupancy in our portfolio benchmarking program. These also include space utilization, occupancy ratios, energy use, etc.
We tailor consulting to a broad range of services and many levels of management. Our work is designed for each client's unique facilities, corporate culture, operations, and business needs. We help clients find the right blend of benchmarking, best practices, and business improvement.
Areas of Expertise
- Facilities Management – We help you serve as an effective steward of facility assets, overseeing cost-effective building and occupant services while optimizing safety, health, comfort, and productivity in the workplace.
- Real Estate – Our methods help you acquire the right physical assets, when and where needed, to enable business success.
- Design & Construction – We provide guidance to oversee the development, coordination, and execution of comprehensive programs that consistently deliver the right quantities and qualities of space on time and on budget.
- Facility Operations – We provide metrics and targets to coordinate efficient building maintenance and repair. We also assess the levels, timing, and costs of occupant services, helping you to enhance service level agreements as needed.
- Energy & Sustainability – Managers must oversee the energy needs of the organization in a cost-effective, environmentally responsible way. We help you develop energy master plans, and prepare for changes in energy regulations, demand, fuels, costs, equipment, technologies, and corporate priorities.
Types of Services
Benchmarking & Best Practices
GA compares similar firms and facilities, to identify gaps in costs and/or performance levels, acquire management practices from “best performers” and develop strategies to reduce costs and improve FM performance.
Space Usage & Optimization
GA's significant experience and comprehensive databases are used to assess workplace utilization and efficiency, identify flexibility and/or reconfiguration opportunities, and assess alternative occupancy methods such as flex space, telecommuting, hoteling, etc.
Architecture / Engineering Peer Review
Building changes are expensive late in design, during construction, or occupancy. As “owner advocates" we review designs of A&E firms, identifying any space utilization or potential operational problems early in design. We identify potential cost savings and efficiency improvements, putting clients firmly in control of the facility design and review process.
GA provides comprehensive commissioning plan development, to guide owners and developers in implementing a robust commissioning effort, from pre-design thru construction and post-occupancy. This ensures that the approach and the scope of commissioning align with the goals and objectives of the organization and that the roles and responsibilities of participants are clearly defined, in an integrated framework of design, construction & operational optimization.
Artificial Intelligence & Internet of Things
“AI & IOT” are two areas where technology is at an accelerating pace. Facilities can lead efforts in the wider organization but require support to align multi-faceted elements with FM systems.
Customer Alignment & Management
The key role of the FM organization is to provide optimized services supported by flexible, adaptable, responsive, and cost-effective facilities. GA works with clients to develop and implement appropriate processes and procedures to identify customer needs and expectations, create service level agreements and establish both the communications and KPIs necessary to insure that FM services are aligned with needs. The performance will be more effectively measured, and client / FM communication will forge a more successful ongoing partnership.
Outsourcing RFI / RFP Development
Most companies outsource part or all of their facilities management services. GA works with clients to manage the overall outsourcing initiative, including the development of RFI and RFP documents, analysis of vendor submittals and proposals, preparation of analysis reports, recommendations, supporting documentation, final vendor selection, transition period support, and periodic follow-up performance review. GA also helps successful outsourcing partnerships identify opportunities to enhance relationships, and drive continuous improvement.
Sustainable Design Peer Review
As Sustainability consultants, including LEED, Green Globes, and STARS, GA offers a holistic approach to design in both new and existing buildings. Combining space utilization and operations expertise with significant knowledge of energy and sustainability, we provide clients with a balanced, comprehensive perspective addressing the needs of all stakeholders.
Energy & Sustainability Programs
GA provides comprehensive services in supply and demand-side programs and performance, including energy and sustainability master plans, utility operations and FM process best practices, communications and awareness programs, renewable and incentives/credits initiatives, all within a framework of cost, performance, reliability, and sustainability optimization.
Facility Operations Analysis
Today’s business requires a customer-focused culture, enhancing employee productivity and innovation. GA helps clients optimize the delivery of value across the enterprise, and become key internal consultants, strategists, and leaders. This includes optimization of processes and resource allocation, expansion of FM influence in the firm, better partnering, teamwork, communication and cost control, boosting business sustainability.
RE/FM Organizational Analysis
Staffing is both a major cost and a major opportunity. A highly effective organization, delivering optimized FM services, makes a significant, tangible contribution to company success. GA guides the development of an effective FM organization, using analysis of current services and processes, identification of current and projected needs & expectations, and comparisons of FM operations with “best in class” processes and practices.
Optimal organizational constructs –with related operational improvement plans– include performance & organizational gap analysis, along with in-house vs. outsource evaluation.
Service Provider Optimization
Many vendor relationships, particularly those that provide services, function sub-optimally. GA works with clients and key service providers as a neutral third party, identifying issues, analyzing root causes and impacts, developing solutions, and guiding the implementation process. This includes protocols to address future issues that arise. The objective is an enhanced partnership within a “win-win” framework of mutual trust.
Facilities Forum® Best Practices Workshops
Compare overall RE/FM performance, analyze solutions, identify and learn practices from “best performers,” share ideas firsthand and network with other RE/FM professionals.
Selected Case Studies
Facility Design Analysis
Hewlett-Packard's Roseville, CA, site had a total campus size of approximately 850,000 SF, plus several additional buildings in planning. GA applied the “Guerin Prism” methodology to help HP improve its new building plan by nearly 10%. This deferred construction and increased utilization, valued by HP (based on internal rent) at $690,000 per year.
BASF Chemicals Company
Facility Design Analysis
GA applied the "Guerin Prism" to design and occupancy strategies for the regional corporate headquarters. The results in most areas were better than average. One area, however, revealed an improvement opportunity of over 40%. Based on these findings, the client created a corporate-wide task force to re-evaluate and evaluate the redesign of its workplace. Client’s Corporate Treasury estimated a potential 12-year, after-tax cash flow at $106 million.
Facility Design Analysis
A major pharmaceuticals company needed to dramatically reduce operating expenses for its New Jersey headquarters and area facilities. Among its concerns were office spaces, the costs of satisfying user requirements, and capital investment in new facilities. Office demands were rising, and rental space was unavailable in sufficient quantities. The "Guerin Prism" method was applied to analyze the existing facilities. The client was able to defer over $50 million in new construction.
GA applied detailed cost comparisons and key performance indicators to assess the relative value of performance versus costs. GA held workshops with staffing groups on internal and external cost differentials and reviewed best practices to improve performance. Benchmarking was repeated numerous times in many locations over several years, and findings were extrapolated to global facilities operations. Client estimated savings opportunity of twenty to thirty times GA fees.
Move Management Analysis
This site managed over 10,000 annual moves in its facilities. GA evaluated overall costs, processes, and effectiveness to support clients in major upcoming contract decisions. We compared detailed cost breakdowns, move cycle times, and service quality metrics with peer companies and facilities. We also reviewed the technology and assisted with RFP development. Estimated annual savings are $1.22 million.
Global Manufacturing Analysis
GA compared manufacturing results for seven, then seventeen, and ultimately approx. 40 plants worldwide over three years. The company achieved over $5 million in waste reduction and improved productivity in the pilot program. We then initiated monthly & quarterly reporting, gap analysis, and progress tracking combined with planning and best practices workshops in New Jersey and Brazil. This analysis generated multi-year savings estimated at over $20 million.